Last updated: September 22, 2026
DerbyParts.com is a DBA of Kilgard Transport Inc., an Indiana corporation. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit DerbyParts.com, create an account, place an order, sell products through the marketplace, communicate with us, or otherwise use our services.
By using DerbyParts.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the website, we may collect the following categories of information:
Information You Provide
- Your name, email address, telephone number, billing address, and shipping address.
- Account information, such as your username and login credentials.
- Order information, including products purchased, order value, applicable taxes, vendor information, shipping instructions, and order history.
- Communications sent to DerbyParts.com or participating vendors, including customer-service requests, reviews, photographs, attachments, and dispute information.
- Vendor information provided during registration, onboarding, product listing, payout, tax, or account-management activities.
- Marketing preferences and other information you voluntarily provide.
Payment Information
Payments are processed through Stripe or another authorized payment provider. Payment credentials are submitted to and processed by the payment provider. DerbyParts.com may receive transaction confirmations, payment-method details, fraud or risk information, payout information, and information concerning refunds, disputes, or chargebacks.
Payment providers process information under their own privacy policies and terms.
Information Collected Automatically
When you use the website, we and our service providers may automatically collect:
- Internet Protocol address.
- Browser, device, and operating-system information.
- Pages viewed, searches performed, links selected, referring pages, and approximate location derived from an IP address.
- Dates, times, and duration of website activity.
- Cookie identifiers and similar technical information.
- Security, fraud-prevention, and diagnostic information.
2. How We Use Information
We may use personal information to:
- Operate and maintain DerbyParts.com.
- Create and administer customer and vendor accounts.
- Process orders, payments, payouts, refunds, and disputes.
- Provide participating vendors with the information needed to manage and fulfill orders.
- Arrange shipping, delivery, tracking, and related communications.
- Respond to questions and provide customer service.
- Detect and prevent fraud, abuse, unauthorized access, and security incidents.
- Maintain business, tax, accounting, and transaction records.
- Enforce our policies, agreements, and legal rights.
- Improve website functionality, product selection, and customer experience.
- Measure website performance and understand how visitors use the website.
- Send transactional messages concerning accounts, orders, payments, shipping, or policy changes.
- Send promotional communications when permitted by law. You may unsubscribe from promotional emails, but you may still receive necessary transactional communications.
- Comply with legal and regulatory obligations.
3. Marketplace Vendors
DerbyParts.com operates as an online marketplace through which independent vendors may offer products.
When you order a product from a participating vendor, that vendor may receive information needed to process and fulfill the order. This may include your name, contact information, shipping address, products ordered, order notes, and shipping or tracking information.
Participating vendors are responsible for handling the personal information they receive in accordance with applicable law. A vendor’s own privacy practices may also apply to its direct interactions with you.
4. How We Disclose Information
We may disclose personal information to:
- Participating vendors when needed to manage or fulfill an order.
- Stripe and other payment, banking, identity-verification, or fraud-prevention providers.
- Shipping carriers, manufacturers, distributors, and fulfillment providers.
- Website hosting, cloud-storage, email, analytics, security, technical-support, and other business-service providers.
- Accountants, attorneys, insurers, and other professional advisers.
- Government agencies, courts, law enforcement, or other parties when disclosure is required or permitted by law.
- A purchaser, successor, or other appropriate party in connection with a merger, financing, reorganization, sale, or transfer of some or all of our business or assets.
We may also disclose information when reasonably necessary to protect DerbyParts.com, Kilgard Transport Inc., participating vendors, customers, or others from fraud, harm, unlawful activity, or violations of our agreements.
We may use and disclose aggregated or deidentified information that cannot reasonably be associated with an identifiable individual.
5. Sale, Sharing, and Targeted Advertising
DerbyParts.com does not sell personal information for money.
We may use third-party cookies or similar technologies for website measurement, analytics, security, or advertising when such features are enabled. Some state laws may define certain disclosures involving these technologies as a “sale,” “sharing,” or use for targeted advertising even when no money is exchanged.
Where applicable law provides an opt-out right, you may submit a request using the contact information below.
6. Cookies and Similar Technologies
DerbyParts.com and its service providers may use cookies, pixels, tags, local storage, and similar technologies to:
- Keep the website functioning.
- Remember account and shopping-cart selections.
- Support checkout and payment processing.
- Protect the website against fraud and unauthorized activity.
- Understand website traffic and performance.
- Improve website functionality.
- Support analytics or advertising features when enabled.
You can control many cookies through your browser settings. Blocking necessary cookies may prevent portions of the website, account, cart, or checkout from functioning properly.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide the services requested.
- Complete orders and transactions.
- Maintain tax, accounting, and business records.
- Resolve disputes, returns, payment issues, and chargebacks.
- Prevent fraud and maintain website security.
- Enforce agreements and policies.
- Satisfy legal and regulatory obligations.
Retention periods vary depending on the type of information and the reason it was collected. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable law.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, network, payment system, or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you believe your account has been accessed without authorization.
9. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have the right to:
- Confirm whether we process your personal information.
- Access personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Obtain a portable copy of certain information.
- Opt out of certain sales, sharing, targeted advertising, or qualifying profiling.
- Appeal a decision concerning a privacy request.
- Receive equal service and not be unlawfully discriminated against for exercising a privacy right.
To submit a request, email derbyparts41@gmail.com with the subject line Privacy Request. To appeal a decision, use the subject line Privacy Appeal.
Please provide enough information for us to identify you and understand your request. We may need to verify your identity before acting on it. Authorized agents may submit requests where permitted by law, subject to appropriate verification.
We will respond within the time required by applicable law. Certain information may be excluded from a request when retention or disclosure is required or permitted by law.
Please do not send payment-card numbers, government identification numbers, banking credentials, or other highly sensitive information through ordinary email.
10. Children’s Privacy
DerbyParts.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information through the website, contact us at derbyparts41@gmail.com so that we can review and address the matter.
11. Third-Party Websites and Services
DerbyParts.com may contain links to vendor websites, payment services, social-media platforms, or other third-party services.
We do not control and are not responsible for the privacy, security, or content practices of third parties. You should review the privacy policies of any third-party service you use.
12. Processing in the United States
DerbyParts.com is operated from the United States. If you access the website from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.
The updated policy will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.
14. Contact Us
DerbyParts.com
A DBA of Kilgard Transport Inc.
Email: derbyparts41@gmail.com